Emerald Cruises’ terms & conditions
See below for our terms & conditions and helpful information regarding your cruise.
Important: The following terms and conditions set out the basis upon which we deal with your booking. Please read them carefully, as they set out our respective rights and obligations, and in particular, note that:
Read our full terms and conditions here.
All our holidays are subject to availability and are valid for new bookings only made between 1st and 31st May 2024. All prices are based on two people sharing our lowest priced available cabin and include any relevant discounts. Discounts apply to the cruise element only and are not applicable to port taxes, flights or hotel stays. Supplements apply for single travellers, upgraded cabins and other departure dates. Our offers are not combinable, and we reserve the right to withdraw our offers at any time. Our itineraries, hotels, dates, and inclusions are subject to change. International flights are not included as standard as part of your cruise fare, however are available at an additional cost or as a flight credit included as part of our offers. Airport transfers are only available on the first and last day of your journey and at times we designate. Transfers outside these times will be at your expense and must be secured by your own arrangements. Emerald Cruises is a trading name of Scenic Tours (UK) Ltd. E&OE.
2024 & 2025 River cruise offers
Europe river cruise offer:
All offers are valid for new bookings only. Savings of up to 35% apply to 2024 Europe river cruises. Savings of up to 20% apply to 2025 Europe river cruises.
Full fare: Flights are not included with this fare.
Flexi Fare: Deposit required at time of booking (£300pp for Europe), with full balance due 120 days before departure.
Best Available Fare: Must be paid in full 10 months prior to departure, or at the time of booking if less than 10 months prior to departure.
Flexi & Best Available Fare: These fares are strictly limited, subject to availability, until sold out or withdrawn. Flights may not be a direct service and flights are up to a credit amount of £500pp. If the required air fare exceeds the set credit amount, additional charges will apply. Bookings are non-refundable and non-transferable between departure years. Credit card payments are not accepted.
Southeast Asia river cruise offer:
All offers are valid for new bookings only. Savings of up to 25% apply to Southeast Asia river cruises.
Full fare: Flights are not included with this fare.
Flexi Fare: Deposit required at time of booking (a minimum of £1,000pp), with full balance due 120 days before departure.
Best Available Fare: Must be paid in full 10 months prior to departure, or at the time of booking if less than 10 months prior to departure.
Flexi & Best Available Fare: These fares are strictly limited, subject to availability, until sold out or withdrawn. Flights may not be a direct service and flights are up to a credit amount of £1,500pp. If the required air fare exceeds the set credit amount, additional charges will apply. Bookings are non-refundable and non-transferable between departure years. Credit Card payments are not accepted.
Caribbean & Central America offer:
Save up to 30% is available on new bookings only. Flights may not be a direct service and flights are up to a credit amount of £1,200pp and is dependent on itinerary, cabin category and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. Included Drinks applies to on board drinks only and excludes wines from the Chairman’s Wine List.
Mediterranean & Adriatic Sea offer:
Save up to 15% is available on new bookings only. Flights may not be a direct service and flights are up to a credit amount of £500pp and is dependent on itinerary, cabin category and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. Included Drinks applies to on board drinks only and excludes wines from the Chairman’s Wine List.
All offers are valid for new bookings only. Savings of up to 30% apply to 2024-2027 luxury yacht cruises. Free drinks applies to on board drinks only and excludes wines from the Chairman’s Wine List.
Full fare: Flights are not included with this fare.
Flexi fare: Deposit required at time of booking (£500pp for Mediterranean sailings in 2024 or 20% for all other sailings in 2024-2027), with full balance due 120 days before departure. Flights are included with this fare.
Best Available fare: Must be paid in full 10 months prior to departure, or at time of booking if less than 10 months prior to departure. Flights are included with this fare.
Flexi & Best Available Fare: These fares are strictly limited, subject to availability, until sold out or withdrawn. Flights may not be a direct service and flights are up to a set credit amount (up to £500pp for Mediterranean yacht cruises, up to £1,000pp for Seychelles yacht cruises, and up to £1,250pp for Caribbean yacht cruises) and is dependent on itinerary and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. Bookings are non-refundable and non-transferable between departure years. Credit card payments are not accepted.
Southeast Asia Booking Conditions
2023 & 2024 Vietnam, Cambodia & Mekong River Cruises Booking Conditions
2024 & 2025 Vietnam, Cambodia & Mekong River Cruises Booking Conditions
2023 & 2024 Yacht Cruises Booking Conditions
2024 - 2026 Yacht Cruises Booking Conditions
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